Drive Customer Satisfaction

Make your customers love doing business with you. It’s easy with Service Cloud Lightning, the new customer service and help desk application from Salesforce.com.

With Service Cloud, there is no such thing as being unavailable to your customers. You can deliver great service anywhere and all the time, on any device your customers may use, from laptops to smartphones. Your customer service team has real-time access to everything they need to ensure the highest level of customer satisfaction. Or set up a self-service portal to free up your representatives to only handle the most urgent calls. Whatever you and your customers need, when it comes to service, we can make it happen.

Service Cloud enables you to:

· Stay in tune with customer feedback
· Provide efficient self-service
· Swiftly and adeptly resolve customer issues
· Personalize service and predict future needs
· Gain a 360-degree view of the customer
· View dashboards to track customer service metrics
· Support customers wherever they are, on any device

Why The Fury Group for Salesforce Service Cloud Services

With The Fury Group, you’re guaranteed to find the best Salesforce Service Cloud solution possible. We take pride in building custom solutions to meet the specific needs of each of our clients. Our team is comprised of industry-leading consultants who are experts in designing and implementing precise, systematic processes that help optimize business development and performance goals. They take the time to understand what you’re looking for so your unique circumstances can be incorporated into a customized service tailored to your needs. With The Fury Group, all implementations are backed with the highest levels of security and governance, ensuring trustworthiness and transparency when integrating with Salesforce Service Cloud.

Contact The Fury Group for Salesforce Fields Services Support

The Fury Group is an invaluable resource for those needing Salesforce Fields Services Support. From customizing objects, fields, and page layouts to creating detailed reporting solutions, their highly trained and certified professionals have the expertise to address even your most complicated business requirements. To learn more about how we can you boost your levels of customer satisfaction with Salesforce Service Cloud, contact the Fury Group today.