Tier II – Improve (and then some)
Minimum monthly engagement – 20 hrs
Tier II is ‘next level’ in more than name. In addition to providing all the Tier I Admin support, Tier II service makes available our:
- customer success manager
- architect services
- developer role
Additional options include automation and improvements, advanced user interface, advanced user and super-user training, next-level feature development, and additional security measures.
At this level, instead of reacting to needs, we’ll be working on improving your Salesforce implementation with our 1- and 2-year planning processes.
In addition to all Tier I items, your Tier II super-team will offer… more. More services, more tools, more planning.
Our Managed Salesforce Services can include the tricky tech of updates, security and more.
WHERE WILL MANAGED SALESFORCE SERVICES HOURS BE SPENT?
Fixed services included annually in Tier II managed Salesforce services
Org Mainternance
Road Mapping
User Enablement
Flexible menu of Tier II services (monthly minimum hours commitment)
min. 20 hrs/month
For more information on any of our service options, please contact The Fury Group.
The Fury Group utilizes the highly successful proven process of EOS Worldwide to deliver the 3-year picture with vision, traction and focus. We will set weekly, quarterly and annual checkpoints to ensure the 3-year picture and the resulting 1-year plan are continuously monitored and progressed, while also adapting to changes in the economic and business landscape.
