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Managed Salesforce Services

Tier I – Maintain (marvellously)

Minimum monthly engagement – 10 hrs

Even in our first level of service, we join the team in a big way. In Tier I, The Fury Group acts as the on-demand Salesforce Admin arm to your company. Flexibility within the tier allows us to take on anything from a complementary role to internal teams, right up to a fully outsourced arrangement.

Tier I includes a critical list of regular admin items often ignored or missed by busy organizations.

WHAT WILL KEEP YOUR SALESFORCE ADMIN BUSY?

Fixed services included annually in Tier I managed Salesforce services

+ EXPAND ALL
Tier I

Org Mainternance

Report on critical updates from Salesforce™
Personalized report on all release notes
Backup configuration
monthly export
Annual contract review
Report on data cleanliness
monthly
Weekly code coverage reporting
Tier II & III only

Road Mapping

Regular team leader meetings
quarterly
1-year plan
Tier II & III only
Plan reviews
Tier II & III only
Progress reviews
quarterly

User Enablement

Monthly newsletter to end user with tips and tricks
Office hours for end users
open, monthly
User training *Course availability depends on Tier
1 per quarter
User adoption reporting and review
monthly

Flexible menu of Tier I services (monthly minimum hours commitment)

 
Tier I
min. 10 hrs/month
Automation –
We can help you streamline, simplify and automate.
Growth Acceleration –
Improve efficiency, inspire growth.
Org Maintenance –
Work together, optimize systems.
Roadmapping –
Look ahead and plan your path.
User Enablement –
Training, troubleshooting, reporting, and more.

For more information on any of our service options, please contact The Fury Group.

Your Fury Admin will share a monthly newsletter of tips, tricks and updates.